Professional Governance

F.A.Q.

Frequently Asked Questions

What is Tornale?

Tornale is a luxury dining concierge that provides access to exceptional restaurants and curated culinary experiences through an exclusive network of premium hospitality partners.

Is Tornale available across India?

Currently, Tornale operates in select cities and destinations across India through its curated partner network. We are continuously expanding to new locations.

Is Tornale available internationally?

International destinations are coming soon as Tornale expands its global network of luxury dining partners.

Do I need a membership to book?

No. Anyone can submit a reservation request. However, selected services, experiences, and exclusive privileges may be available only to eligible members.

Does Tornale charge a booking or service fee?

No. Tornale does not charge an additional booking or concierge service fee for eligible dining reservations.

Do I pay more when booking through Tornale?

No. You pay the Hotel's applicable Experience Value.

How do I make a reservation?

Simply submit your dining request through Tornale. Our concierge team will coordinate directly with the restaurant and confirm your reservation.

How far in advance should I book?

Reservations should be requested at least 48 hours in advance and may be submitted up to one year in advance, subject to restaurant availability.

Are reservations guaranteed?

Reservations are subject to availability and final confirmation by the participating restaurant. While our concierge team works closely with partner restaurants to accommodate every request, confirmation cannot be guaranteed.

Can I modify or cancel my reservation?

Yes. Any modification or cancellation is subject to the individual restaurant's policies and timelines.

Does Tornale own or operate the restaurants?

No. Tornale is an independent luxury dining concierge that collaborates with carefully selected restaurant partners. Each dining experience is delivered by the respective restaurant.

How can I contact Tornale?

Our Concierge Team is available to assist with reservations, partnerships, memberships, and general enquiries.

Still have a question?

If you need further assistance, our Concierge Team will be pleased to help you create an effortless and memorable dining experience.

Why Tornale?

an opportunity to -

CELEBRATE THE

STRENGTH OF YOUR BOND

For decades, the guests have trusted Luxury Hotels to celebrate life's most cherished moments.

They have returned time and again—for anniversaries, birthdays, family milestones, and countless unforgettable occasions. Over the years, those visits have grown into relationships built on trust, warmth, and exceptional hospitality.

Yet, as life evolves, so do the ways people celebrate. Age, health, mobility, family commitments, or simply the desire to celebrate in the comfort of home can make visiting the hotel less practical.

The great hotels continue serving its most valued guests with the same celebrated cuisine, impeccable service, and genuine hospitality they have trusted for decades—this time, in the comfort and privacy of their own home.

"The address has changed. The hospitality hasn't."

Access

An exclusive collection of the world's finest five-star hotels and celebrated restaurants—through a single trusted luxury concierge.

Curated Recommendations. Personally Tailored.

Every celebration is unique. Based on your occasion, guest preferences, cuisine, location, and the atmosphere you wish to create, Tornale curates the most suitable luxury dining experience.

Verified Availability. Effortlessly Coordinated.

Skip the countless calls and inquiries. Tornale works directly with its hotel partners to secure the finest available experience for your preferred date, time, and guest count.

Luxury, Managed End to End.

From hotel selection and menu curation to white-glove service, special requests, and flawless execution, Tornale orchestrates every detail—so you can simply enjoy the occasion.